Privacy policy
Last Updated: March 2026
At OOFY Flops, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website or purchase our products.
If you have any questions regarding this Privacy Policy, please contact us at:
Email: help@oofyflops.com
1. Information We Collect
When you use our website, we may collect the following information:
Information You Provide
- Full name
- Shipping and billing address
- Email address
- Phone number
- Payment details (processed securely by our payment providers)
- Order history
- Customer support communications
Information Collected Automatically
When you browse our website, we may automatically collect:
- IP address
- Browser type
- Device information
- Operating system
- Pages visited
- Time spent on our website
- Referral source
- Cookies and similar technologies
2. How We Use Your Information
We use your information to:
- Process and fulfil your orders
- Deliver products
- Process payments
- Send order confirmations and shipping updates
- Respond to customer support enquiries
- Improve our website and shopping experience
- Detect fraud and enhance security
- Comply with legal obligations
- Send promotional emails if you have opted in
3. Marketing Communications
If you subscribe to our newsletter or choose to receive promotional communications, we may send you:
- Product launches
- Exclusive offers
- Promotions
- Company updates
You may unsubscribe at any time by clicking the Unsubscribe link included in our emails or by contacting us at:
4. Shopify
Our store is hosted by Shopify Inc.
Shopify provides the e-commerce platform that allows us to sell our products and process your orders securely.
Your information is stored on Shopify's secure servers and protected using industry-standard security measures, including encryption and PCI-DSS compliant payment processing.
For more information, please refer to Shopify's Privacy Policy.
5. Payment Providers
We do not store your full payment card information.
Payments are securely processed by trusted third-party payment providers available during checkout.
These providers handle your payment information according to their own privacy policies and security standards.
6. Third-Party Services
We work with trusted third-party partners to operate our business, including:
- Payment providers
- Shipping carriers
- Analytics providers
- Marketing platforms
- Fraud prevention services
- Customer support software
These providers only receive the information necessary to perform their services on our behalf.
7. Cookies
We use cookies to improve your browsing experience.
Cookies help us:
- Remember your shopping cart
- Keep you logged in
- Analyse website traffic
- Improve website performance
- Personalise your experience
- Measure advertising performance
You may disable cookies through your browser settings, although some website features may not function correctly.
8. Data Security
We implement appropriate technical and organisational security measures to protect your information against:
- Unauthorised access
- Loss
- Misuse
- Alteration
- Disclosure
While no online transmission is completely secure, we follow recognised industry standards to safeguard your personal information.
9. Data Retention
We retain your personal information only for as long as necessary to:
- Fulfil your orders
- Provide customer support
- Meet legal and tax obligations
- Resolve disputes
- Enforce our agreements
When your information is no longer required, it will be securely deleted or anonymised.
10. Your Rights
Depending on your country or region, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Delete your personal information
- Restrict processing
- Object to processing
- Withdraw consent
- Request a copy of your data (data portability)
To exercise any of these rights, please contact:
11. International Transfers
Your information may be processed in countries outside your country of residence.
Whenever personal data is transferred internationally, we take appropriate safeguards to ensure it remains protected in accordance with applicable privacy laws.
12. Children's Privacy
Our website is not intended for children under the age of 16.
We do not knowingly collect personal information from children.
If you believe a child has provided us with personal information, please contact us immediately.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will become effective immediately upon publication on this page.
We encourage you to review this page periodically.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is handled, please contact us:
OOFY Flops
Email: help@oofyflops.com